Privacy Policy

At Gambloria we take privacy seriously. This page explains how we collect, use and protect the personal and technical information you provide when you register, deposit, play or contact support. It covers the categories of data we process, how we use that data to operate accounts and payments, the tracking technologies we employ, and the rights available to you. Read this policy to understand what information we hold, how long it may be kept and how to exercise access, correction or deletion rights through your account or by contacting support.

Types of data collected

We collect several categories of information required to provide casino and betting services, process payments and meet compliance checks.

Personal data

Name, date of birth, email, phone number, billing address and ID documents where KYC is required. Contact and identity details enable account verification and secure access.

Technical data

IP address, device type, browser, operating system, cookies and usage logs. Technical data helps secure accounts, detect fraud and maintain the site.

Transactional data

Deposit and withdrawal records, chosen payment method, bets placed, wins and losses, bonus activity and account balances. Transactional records are used for payments, reporting and account histories.

How information is used

User data is processed to create and manage accounts, authenticate logins, process deposits and withdrawals, deliver bonuses where eligible, operate games and resolve disputes. Data is also used for compliance with anti-money laundering and age verification obligations and to send service messages related to your account.

Data protection and security practices

We implement technical and organisational measures to protect stored data. Access to personal data is restricted to authorised staff and to service providers who process data on our behalf. Encryption is used for sensitive transmissions and backups. Regular reviews of security controls are performed to maintain protection.

Cookies and tracking technologies

Cookies and similar technologies are used to keep you logged in, remember preferences, improve site performance and measure activity. Third-party analytics and advertising providers may place cookies to provide aggregated usage statistics and to serve relevant offers. You can manage cookie settings in your browser or account preferences.

User rights regarding data

Account holders can request access to their personal data, request correction of inaccurate information and request deletion of data where legal retention requirements do not apply. Requests can be made via your account settings or by contacting support. We will respond to rights requests in line with applicable data protection rules.

Data sharing and third parties

We share data with payment processors, identity verification providers, game suppliers, fraud prevention services and other contracted service providers as needed to operate the service. Data may be disclosed to authorities if required by law. All third parties processing data on our behalf are bound by confidentiality and data protection obligations.

Retention and data minimisation

Personal and transactional data is retained only as long as necessary for account operation, legal compliance and dispute resolution. We apply data minimisation principles and routinely delete or anonymise records that are no longer required.

Updates to this policy

We may update this privacy policy from time to time. Significant changes will be notified through the site or via your registered email. Continued use of your account after notifications indicates acceptance of the updated policy. Check the policy date in your account for the current version.